Thunderbolt system firmware update failed.

Thunderbolt system firmware update failed attempting to update to 01. Failed to create retimer dev Instanceor read retimer NVM version Jul 30, 2021 · Thunderbolt Firmware Update Executable for Windows Download 1. 07 fw upgrade upgraded some internal parts, but failed to upgrade the Synaptic MST components. You switched accounts on another tab or window. Flags The Thunderbolt firmware is not visible to the computer through Dell Command | Update. I let it sit on the 100% screen for 1 hour, no change. I followed the steps and it said disconnect for 90 seconds and reconnect. ” Mar 1, 2024 · This package contains the Intel Thunderbolt firmware update. Need to be specific in this order. I also tried to install the thunderbolt fw-update by hand but a "Your computer's thunderbold port does not need this update" message is shown. 94 and Lenovo PM Device 1. This package installs the Thunderbolt Firmware Update Tool . This issue occurs when the system is connected to the Dell Dock WD19 Today, I tried to update Thunderbolt Firmware using the A03 driver version from Dell website. Dec 30, 2023 · I have tried resetting the docks, running Dell command updates, manually installing the dock firmware, uninstalling the Thunderbolt driver, and reinstalling it. Firmware is a software embedded on a piece of hardware. Once the firmware update succesfully installed you are good. Even when the computer has a Thunderbolt controller. - Fixes an issue where the Intel Thunderbolt Retimer Firmware Update fails to install when a BIOS update is run while the system is connected to an HP Thunderbolt Dock G4r. Even tried to update after downloading the BIOS update online and the laptop just froze for half an hour. 1) but it says "The software is not supported on your system". Go to Lenovo and download the Intel Thunderbolt Software (Version 17. 4. When I go into BIOS Event Log I have two logs that say Alert! Firmware update is failed. 0 • Thunderbolt host controll Hi, I just tried to update my G2 Thunderbolt dock (with Audio Module) to the latest firmware. May 13, 2019 · Dell Firmware Update Utility | System Thunderbolt window is displayed. 3) Update System BIOS. Keep getting this error… Oct 14, 2022 · So I'm stumped as to why the TB16 won't also work with my M2 MBA. It doesn't detect a dock under the Thunderbolt control center, but it powers the computer, and the USB ports work. The good news is, the support guy claims the "bricked" docks are usually salvageable, simply by running the updater on them again when they're attached to a newer machine Apr 25, 2024 · I spoke to HP support and they told me to just disable the USB C firmware update option and it should work, after this I have used the card for all thunderbolt stuff at full speeds without any issue, and devices are seen in Thunderbolt control center, I never had to actually do the firmware update in the end, just ignoring it was enough to get it to work. The device IS recognized by my PC as being plugged in (Intel Thunderbolt) just like it was when the Desktop Video Setup was working properly. 5) Connect Dock. I was able to get the firmware to update using a much older drive from the Dell site. Jul 4, 2022 · Dell Technologies recommends applying this update during your next scheduled update cycle. Just reboot once again and your Thunderbolt 3 port is now usable again. - Fixes an issue on a system connected to a network through an HP Thunderbolt G4 Dock where the network is not recognized in the pre-OS environment. Fixes an issue when the audio malfunctions after suspending on an Ubuntu system. Apr 1, 2025 · Thunderbolt Retimer Firmware Update failed. I did that. Describe the bug There is no update path for the "ThinkPad Universal Thunderbolt 4 Dock" Consequences are that I am hitting a known and fixed issue in a later firmware update regarding issues in multiscreen setups where EDID information Download the firmware update that is the one you want but the one that fails Thunderbolt Firmware Licence: Proprietary Size: 258. Open and run the saved firmware update file. exe = latest) and Lenovo Power Management Driver (n3aku12w. with it Thunderebolt firmware upgrade is able to read the current Thunderbolt Control Version. I had to shut it down from the button. 05) Everything is up to date except: Cable NVM (current 00. Lemme explain in more detail for step 4: Download and run the latest thunderbolt firmware installer (n22th11w. May 13, 2021 · I had the same issue with just the TbT Retimer 2 in a Dell XPS. 15-N27TF20W The newest, and after installing the system reboot automatically, and shows me that the update has failed without any reason. I updated pro and connected dock. Jan 24, 2020 · Make sure you have Thunderbolt(TM) software installed. The WD15 uses regular USB-C, so the Thunderbolt software wouldn't even come into play, in fact you could run the WD15 without the Thunderbolt software Oct 17, 2017 · The first step states to install the latest Intel Thunderbolt Controller Driver. 0 i. PC Data Center Mobile: Lenovo Hi guys I have T580 i7-8650U with 24GB of ram and 512 ssd nvme, nvidia MX 150 The real problem begain when lenovo vantage download the critical update for "Thunderbolt Firmware update tools on T-Series -10[64] " version 17. ) after as it will freeze the OS. I enter the BIOS password, it starts and says 100% down, but then "Firmware update failed" with details "Internal Error: Arguments". Oct 13, 2021 · Hello this is the solution: I found a second person reporting the same issue with Thunderbolt Dock G2 and Zbook 15 G5. 0 Hub • USB3. Ice Lake and Tiger Lake chipsets have native Thunderbolt support and do not use . Thunderbolt controllers multiplex one or more individual data lanes from connected PCIe and DisplayPort devices for transmission via two duplex Thunderbolt lanes, then de-multiplex them for use by PCIe and DisplayPort devices on the other end. I install the one found on the dell website for the Latitude 7480. Download Intel Thunderbolt Controler Driver and Intel Controller Firmware Update Utility. I'm guessing it set a flag somewhere saying we're already at 1. S Feb 29, 2016 · Anyway, the machine rebooted, but it did nothing to try to update USB Type-C Controller Firmware. System Component Count:10 Thunderbolt Firmware Update failed Attempting WD19 Dock Ec executable firmware update ---- Firmware Update Status ---- Jan 20, 2021 · Hello. exe = 1. 3 Right click on the Thunderbolt icon to View Attached Thunderbolt Devices. 7 14 Thunderbolt Settings and Security Options Locate the latest Dell Dock WD19, WD22TB4 Firmware Update Utility. I've tried to do a BIOS update but it failed at the Thunderbolt firmware. MyCFAVisit Customer Survey Jan 4, 2024 · - Fixed the issue where the firmware update through the Dell Dock firmware update utility fails. when its plugged in, in my HP 120W G4 Docking station, its charging but i have no video on my monitors. A security advisory is a statement when a security vulnerability impacts a product, and a remedy is available for the vulnerability. Dock needed a firmware update. an older version) This article shows you how to keep your ThinkPad laptop up-to-date with critical Intel Thunderbolt software and firmware updates - Fixed the issue where the firmware update through the Dell Dock firmware update utility fails. When looking at my system report the following is shown for my thunderbolt: ==== MacBook Pro: Vendor Name: Apple, Inc. For these two, the software does not detect the current version. The dock is still charging the laptop and USBs are working but display ports Apr 23, 2025 · Figure 1: Thunderbolt Software driver failed to install message. Go through the installer until there's a page asking "Extract only" or The update was done using vantage, which showed only the thunderbolt controller update and no firmware updates. Apr 22, 2025 · After clicking the Update button, it flashes the dock with the incorrect firmware revision. Firmware update says display port hub ver 0. 1 Hub • Integrated Camera • MSP430 • Prometheus IOTA Config • ThinkPad Thunderbolt 3 Dock • UEFI Device Firmware • UEFI Device Firmware • UEFI Device Firmware • UEFI Device Firmware • UEFI Device Firmware • UEFI Feb 18, 2022 · Describe the bug I am unable to update the thunderbolt controller in my wd19-tb from 43. Dec 27, 2020 · NOW you can install the latest Thunderbolt firmware from Lenovo, but DO NOT re-install Thunderbolt Software 17. Jan 29, 2025 · HP EliteBook 640 G10 Displays. At that point I decided to give up and wait for the next update. Right-click Thunderbolt(TM) Controller and click Uninstall. 550 from Lenovo. One of the 9 firmware components did not successfully update the firmware. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Operating System: Microsoft Windows 11 May 30, 2023 · Hello, During the recent HP firmware update (HP U97 System firmware) I have a message received, -Intel Thunderbolt retimer update failed. I canceled and then went to BIOS at TB3 config, enabled all three parts (which give me an infotext that you only should enable them for old Windows 10 etc) and disabled the TB3 May 13, 2020 · My thunderbolt firmware version is (Firmware Version: 17. I'm not sure how you could install a dock firmware update without the dock connected as was mentioned above, though. No hint why firmware update failed. 1. May 16, 2022 · [root@fedora fw]# fwupdmgr get-updates Devices with no available firmware updates: • ELAN0676:00 04F3:3195 • USB2. so I kept a 830 G5, There was an old Thunderbolt Secure Connect software. 2 An Authentication window pops up for the user to select the connection setting. g. Dec 15, 2023 · 1. When I reconnected, it does nothing and the pro doesn't even see that it is connected. The ethernet and video outputs do not work. com Here's what I did to get it working for me: Go into Device Manager and check that Thunderbolt (TM) 17. I tried reinstalling the software (did not solve the problem), removind from system control and then unplugging device, unplugging all what was connected to dock, restart and reconnection of dock did also not solve the problem. However, everytime I run it, it always says that: Error: Firmware update failed. SHOP SUPPORT. Tried to update docks firmware via another same hp laptop (but previous gen8 ) that is working fine. But the update process is horrible as well. HP BIOS and System Oct 17, 2019 · @Corellan make sure you've updated your system BIOS first. Updating the firmware of the dock shows Can't read Thunderbold controller version, Will skip Thunderbold firmware update! The title of this Sep 3, 2023 · Tried to install all drivers from product page. The BIOS update is scheduled for the next boot. Nov 19, 2021 · Firmware update for DELL TB16 failed using Dell Firmware Update Utility. We will also see the solutions to fix such Dec 2, 2020 · Learn the resolution when Thunderbolt firmware update fails (using Windows Update) for HP Notebooks, Desktops, and Mobile Workstations. 0 Hub Devices with the latest available firmware version: • Thunderbolt host controller Upgrade available for USB3. Save BIOS and reboot. 0 kB Vendor: Lenovo Ltd. 20, or later. that's strange. Held power button down for 10 seconds until it powered off, then powered back on. Intel Legacy Thunderbolt Software TBT_Legacy-Win10-64-17. Installing the thunderbolt retimer firmware failed (load screen interupted at 10%) Disable/uninstall thunderbolt retimer firmware Reboot into bios, disable PCIe tunneling Install thunderbolt retimer firmware capsule (n3att04w. 0 and controller driver version was 1. Running System Update again picked up the same firmware update again and tried to install it, running in endless loop. If the Dell Firmware Update Utility is reopened, it shows an "Error: Failed to get Dell Dock information" message. 05. We would like to show you a description here but the site won’t allow us. 7 14 Thunderbolt Settings and Security Options Aug 8, 2022 · Lenovo firmware update keeps failing on my new Lenovo X1 Carbon G9. 1 2. fwupd 1. 1 The update was done using vantage, which showed only the thunderbolt controller update and no firmware updates. The only possible explanation I can come up with is that I have been unable to update the firmware on the TB16 (every time I try the update process using the Dell XPS the update process fails). 6 inch G10. Sep 6, 2024 · failed to update bios on HP ZBook Power 15. I finally got my K16A updated. (Version 01. 00 to 60. exe as of writing). bin 即可 Thunderbolt 3 Unblocker allows the Thunderbolt 3 driver to recognize the TB16, but other drivers in the system are responsible for activating the downstream peripherals, including the display. 05 Rev. Oct 21, 2019 · Very odd that many HP staff bloggers were suggesting it was hardware, one even suggested reinstalling the operating system. Many of the older Lenovo Thinkpads we use these docks with have older Thunderbolt 3 compatible USB-C ports and these are the primary culprits of the firmware update failures. Jan 13, 2022 · Hi, connected to my ProBook 650 G8, I have a Thunderbolt Dock G2. I was able to heal my docking station using the method below. I downloaded it manually (version 2. What' - 8699367. 4) Go to System BIOS (press ESC after power ON until you see BIOS menu, then Press F10, go to advanced, Ports and set Thunderbolt mode to "native / low power". The firmware gets updated. If you already have fwupd 1. 28. Aug 31, 2024 · Dock needed a firmware update. 71. I was writing based on the assumption of having tried to install the latest firmware but failed to update. Now even if I run G2 firmware update outside of support assistance app, it fails to detect a thunderbolt controller and so cannot proceed with the update. lenovo. You can also check Thunderbolt version in the Sys Tray Thunderbolt Software (Right click) -> about. I run a fleet of about 110 Lenovo desktops and laptops. I clicked yes and closed all applications but unfortunately was greeted with no UI, progress bar or scrolling status information. Affected Platforms: Alienware X14 Dec 14, 2018 · Yes and no. 15 new 00. "force update" option is grey-out, probably because the thunderbolt issue in the hub. The HP website recommends users update BIOS before installing the Thunderbolt firmware update. Sent to a warranty service. Aug 29, 2019 · I have a ThinkPad P52s with a Thunderbolt 3 Dock Gen 2. Hopefully this helps someone!-Tobin Solutions Apr 3, 2025 · Once in Device manager window, under System Devices, look for Thunderbolt(TM) Controller. 77. In general, we are very happy with our T15s and T16s, but I have to say the quality of the docks and software update process are terrible. b. Fixes an issue when the “Intel(R) Thunderbolt Retimer Firmware Update failed” message is displayed during BIOS flashing. Thank you. 1 Hub from 51. My device is XPS 9500 (latest BIOS 1. The Thunderbolt icon appears in the system tray. 11. # fwupdmgr update Devices with no available firmware updates: • UEFI Device Firmware • UEFI Device Firmware • UEFI Device Firmwar Thunderbolt Firmware Update Executable for Windows Download 1. After a failed docking station update I found this HP Thunderbolt Dock 120W G4 docking station (4J0A2AA) has a built in self healing feature if there is a malicious attack and/or firmware update failure. 5 or later installed on your system, you can fetch update directly from the Linux Vendor Dec 15, 2017 · It acts like I don't have a thunderbolt port. Jun 12, 2024 · More Information About Thunderbolt 3. Firmware Update Fails to Start: If the firmware update utility or software fails to start, ensure that you have administrative privileges on your computer. Thunderbolt combines PCI Express (PCIe) and DisplayPort (DP) into two serial signals. May 4, 2021 · This package contains the Intel Thunderbolt 3 firmware update. 8 dock update which supposed to bump the version of the EC (Embedded Controller?) in the dock itself. Aug 1, 2024 · Thunderbolt firmware update SWB T85NJ not installing with computer rights or computer accounts. Apr 2, 2019 · WD15/TB16/TB18DC Firmware Update Utility : ASMedia USB eXtensible Host Controller Driver: Only for the TB16 or TB18DC. 0. But it fails to update the firmware, specifically the "dock NVM". 1. Click Download File. Thunderbolt retimer. Figure 2: Locate Thunderbolt(TM) Controller under System Devices in Device Manager. hughs Feb 25, 2019 · Trying to update the firmware of the TB16 (with firmware update file 01. 94. Jun 18, 2024 · HP Thunderbolt Dock G4 - Firmware (Failure Code: -1073740791) I tried installing the firmware before checking for other updates, but after opening installing through the HP Support Assistant I installed all other updates and tried again, but this also didn't work. If the Thunderbolt Control Center application was manually installed from the Microsoft Store, it also does not list out any of the Thunderbolt devices attached. 5 or later installed on your system, you can fetch update directly from the Linux Vendor Firmware Jul 31, 2021 · Run Windows Update to ensure that the operating system is up to date. When Jun 1, 2023 · Device: HP EliteBook x360 1040 G8 Notebook PC When trying to apply the latest BIOS update, it stops at "Updating Intel Thunderbolt Retimer FW Update". 20. Dec 14, 2018 · HI @im. Dock Manager application says Latest Release: Firmware 3. Then connect Thunderbolt(TM) device and press OK to retry or press Cancel to abort firmware update process. Sep 30, 2024 · The Raptor Lake chipset does not have a Thunderbolt controller driver requirement because it is supplied by the operating system. Mar 28, 2025 · The Thunderbolt firmware is not visible to the computer through Dell Command | Update. 翻了无数个外文站，看了无数臭氧层子吐槽帖，找遍Intel、dell的驱动以后。被我发现一个 thunderbolt firmware 的独立安装器（intel自家nuc电脑的配套固件更新包，如链接失效，可以自行百度Thunderbolt-3-Firmware-Update-Tool下载）： bin文件换成联想固件升级包里的 tbt. ) Click Download and save the file to your laptop or tablet. After the update controller version is 17. Just tried on an HP, running as Admin, and the Dell firmware update utility throws an error: "Unable to get system information". Additionally, i can't install Thunderbolt Management application for my XPS, it just gives me a failure. As you and Copernicus already told, the key to success here is using an old WIN10 version. 2. 41. Hello, Trying to update my thunderbolt drivers, did a clean reinstall of the control driver, then tried the firmware update. The Thunderbolt firmware allows the operating system to access the Thunderbolt Controller. The older drive allowed the firmware update to complete, but this is still the state of the controller. The next step is to run the Thunderbolt Firmware Update Program. Try running the utility or software as an administrator by right-clicking on it and selecting “Run as administrator. I just got a new x1 yoga Gen 8 and when updating the system thru Vantage this firmware update fails to install. The controller driver version does not display in the Thunderbolt Control Center. So after the thunderbolt update was applied the Thunderbolt controller should have reset itself and come right back. Each Thunderbolt (USB-C) port has a Retimer to boost signals. 25. Reply reply CeremonialDickCheese Jun 23, 2020 · I fixed this on my XPS 9570. Have left the update at this point overnight hoping that it may resolve itself, but no joy. Linux operating system: This firmware update has both the update tool and binary assembled in a single package. when i plug in another laptop it works fine. Update failed while installing Dock NVM and Cable NVM. version 1. 80. It downloads and the PC restarted but when I go back into vantage it tells me an update is ready and it's the same one. Reload to refresh your session. The Thunderbolt firmware update tool has to be run at least once in order to create the Registry entries that are needed for Dell Command | Utility to access the information. That may resolve the issue you are having. Ensure to select Delete the driver software for this device, then click Uninstall to confirm uninstall. x = n22ta14w. Fixes an issue when the fingerprint does not work after system power loss during BIOS flashing. Nothing at all to show that an update was in place, outside of the below. 5. Update Jan 17, 2019 · I believe the TB16 firmware update routine actually runs as part of a system reboot during initial startup, sort of like a system BIOS update, as opposed to running purely from within Windows, so if your system firmware doesn't support that boot-time Thunderbolt dock firmware update capability, it's possible that you simply can't run this ThinkPad Thunderbolt 4 Dock [Lenovo 40B0] Lenovo Thinbkpad T14s Gen3 Intel (latest available FW 0. 36, 01. Fix 1. 12. A. 4. error: "Intel(R) Thunderbolt Retimer Firmware Update failed Intel(R) Thunderbolt Retimer (Soc-facing) FW Fail to CreateRetimerDevinstance or read retimer NVM version Please assist. Working with Dell engineers, we found that if you turn off SSM Security Mitigation in the BIOS, you can then update the firmware. Running a BIOS update and TBT update at same time shouldn't actually affect anything. Jun 23, 2020 · I fixed this on my XPS 9570. Aug 5, 2023 · Update: I've found a BIOS setting which disables the USB-C firmware update message. If the thunderbolt controller device doesn’t show in the device manager, reboot the system and press “delete” button to enter BIOS menu > Advanced > Thuderbolt firmware update, change Aug 7, 2018 · New to Thunderbolt and discovered that I hadn't gone into the Thunderbolt software and approve the dock as an attached device. 00. 400. 2. The Thunderbolt firmware allows operating system to access the Thunderbolt Controller. 5 or later installed on your system, you can fetch update directly from the Linux Vendor Firmware Dec 27, 2020 · NOW you can install the latest Thunderbolt firmware from Lenovo, but DO NOT re-install Thunderbolt Software 17. Make sure to DISABLE automatic updates in Lenovo System Update & Lenovo Vantage to prevent this from re-occurring. It performs different functions, like basic I/O tasks, and offers instructions to a device to communi I was prompted for a firmware update, I proceeded and the firmware update failed mid-way through. However, later versions of Windows 10 (19H1 or higher) do not support the legacy driver. If incorrect USB hub firmware is shown in the Current Version column of the Dell Firmware Update Utility, the USB ports may not function. Thank you very much for your comment you saved me from a another Windows reinstall cycle! I have managed to install the 1. exe released on Jan 4th). For whatever reason, an update to macOS High Sierra broke support for the displays attached to the TB16. Then, you can do as follows to get rid of the issue. The update contains changes to maintain overall system health. - Fixed the issue where there is no audio when you use a USB headset during conference calls. 63 USB3. Fixes an issue when the system in DC mode, the battery remains in capacity smaller than 5%, and then enabling High Resolution mode in BIOS setup menu, the system fails to power on by pressing the power button. Aug 7, 2021 · I ran the update twice, same problem. bin" Jun 16, 2018 · I agree that first updating (in this order) your system BIOS/firmware, system Thunderbolt software/driver, and system Thunderbolt 3 controller firmware before reattempting the dock firmware update would be a good idea. Display ports won't work anymore. - Fixes an issue that occurs while flashing the BIOS which causes the system to display the message, Intel Thunderbolt Retimer Firmware Update failed. Click Restart to complete the installation. ThunderboltTM Controller – 15D9). e. See full list on support. Sorry that I was not clear enough. 68. 1 Connect the Thunderbolt Device to the system. Thunderbolt retimer firmware update failed. My USB mouse started to work. It ensures that the system software remains current and compatible with other system modules (firmware, BIOS, drivers, and software) and may include other new features. Oct 13, 2021 · Thunderbolt Dock Firmware Update failed Attempting Cable NVM executable firmware update Executing: C:\Users\anilb\AppData\Local\temp\66082c6e-81f5-4df1-8286-f56200b49d4e\DCH\FWUpdateCmd. 13 to 51. When the File Download window is displayed, click Save to save the file to your hard drive. System Drivers and Firmware : Intel Thunderbolt Controller Firmware Update Utility: This is for computers that support Thunderbolt III technology. Feb 7, 2018 · Try updating your system BIOS first, since you have to be on the latest BIOS to update your Thunderbolt software. The thunderbolt update happens "In OS" with the Thunderbolt kernel driver. Tried to reinstall latest firmware of the laptop itself, but it's failing with following errors:---Intel(R) Thunderbolt Retimer Firmware Update failed Intel(R) Thunderbolt Retimer_1 FW Aug 31, 2024 · I have a new surface pro 11 and new thunderbolt 4 dock. exe completed without errors, but when system was restarted, Thunderbolt Software > About was still reporting NVM Firmware version: 14. In this article, we will talk about some common firmware update failed errors in Windows 11/10. freedesktop. 0 I want to update it. May 3, 2022 · @bjsmith413 . It completed the BIOS update (step 2) and then powered cycled itself a few times and booted normally. 2 Apr 21, 2021 · ~ fwupdmgr update 1 9s Devices with no available firmware updates: • UEFI Device Firmware • UEFI Device Firmware • UEFI Device Firmware • UEFI dbx • USB2. What needs to be done to either bypass this step or resol Fixes an issue when the “Intel(R) Thunderbolt Retimer Firmware Update failed” message is displayed when BIOS is flashed. You signed out in another tab or window. Probably the FIRST thing to try if your thunderbolt port stops working after an HP BIOS update IS TO DOWNLOAD AND REINSTALL IT AGAIN! I am surprised not one of the HP staffers suggested that. Jun 5, 2024 · Hey, I am facing problems with my Laptop. 00 > sudo fwupdmgr update Devices with no available firmware updates: • SSDPEKKF512G8 NVMe INTEL 512GB • TPM 2. The Audio Top DSP module firmware update failed WD22TB4 firmware update will be distributed with the latest Enterprise Chrome book operating system release. That said, if you're using a WD15 rather than a TB16, this isn't going to help. It may be a good plan to update all of the chipset drivers for Windows 11 build 23H2 from the HP driver download web document. 30. 0 Hub • USB2. 08 so there's nothing new to do. exe = latest) and Thunderbolt Firmware Update Utility (n24th13w. 8. Check the firmware version with chrome://system in the browser. Options. HP putting a check in their firmware update would fix that. That is where i run into issues. Instead right-click the Start Menu, select Device Manager, right-click on HP R70 System Firmware and select Disable device. Run SupportAssist for Business PC's, or Dell Command | Update (Precision, XPS, and Latitude) or Dell Update (Vostro, Inspiron, and G-Series) to update the computer BIOS and Drivers for both the computer and dock. Mar 22, 2021 · Every time I try to update it I get the error "The Intel Thunderbolt Controller Driver needs to be installed or updated before the Thunderbolt firmware can be updated". 1 Hub • USB3. The Intel Thunderbolt Controller Driver needs to be installed or updated before the Thunderbolt firmware can be updated. When BIOS configuration is dumped using BiosConfigUtility. The 1. Before the update, the NVM firmware version was 20. windows 10. exe, it shows USB Type-C Controller Firmware to be still 00. Jan 15, 2020 · Hey all, I wanted to let everyone know that if you have one of the latest Dell Latitude laptops and you have updated to the latest BIOS REV, you won’t be able to update firmware (Thunderbolt, etc. All Windows updates are installed and of course I tried rebooting the computer. The update program tells me i need to update the controller driver but the controller driver is al Jul 9, 2019 · 2) Update Intel Thunderbolt Software. It is bad enough that I spend hours futzing with bios updates for docks and the pcs. 16): Thunderbolt Cable Firmware Update failed DELL TB16 Cable PD: will not start to update because firmware update failed at Cable NVM. However the TB card is still not detected in Win10 after installing the sp135935 driver. Open File Explorer and browse to the download folder where it saves the download file. 33) fwupdmgr version: # fwupdmgr --version compile org. exe UpCable "C:\Users\anilb\AppData\Local\temp\66082c6e-81f5-4df1-8286-f56200b49d4e\Cable. 645. 22h2. These versions of Windows 10 require native thunderbolt firmware. 5 or later installed on your system, you can fetch update directly from the Linux Vendor Firmware Aug 17, 2011 · None of them helped. It repeatedly fails. but fails to detect thunderbolt firmware and doesn't update. Jan 4, 2024 · You signed in with another tab or window. 2) and Link Controller Firmware Version: 0. It had been working fine until this point, but there are now two problems. This won't disable your firmware, it will just get rid of the nagging restart message. 0) running Windows 11 Pro 23H2. I already did some HW checks, but U71 systems only: - Fixes an issue where the system stops functioning after the BIOS is updated while the system is attached to a dock. Any insight would be greatly appreciated. Was this reply helpful? Aug 24, 2022 · The BIOS update was made automatically, but when I download the BIOS from HP's website and run the installer, there's a check which informs that some firmware are not up-to-date: Firmware Name Current Version New Version Inter(R) Thunderbolt Retimer 2. After that, the device was no longer recognized the the Blackmagic software: "Desktop Video Setup". Go into BIOS -> System Configuration -> Thunderbolt Adapter Configuration; For me, the following three things were not checked/ticked: "Enable Thunderbolt Boot Support", "Enable Thunderbolt (and PCIe behind TBT) Pre-boot Modules" and "No Security". 12 compile com. 1 Hub and all connected devices may not be usable while updating. Apr 19, 2025 · These computers use legacy thunderbolt driver, and BIOS assist thunderbolt firmware. Go through the installer until there's a page asking "Extract only" or Oct 16, 2023 · It was installing Windows 10 updates when shut down and completing them on boot. Click Update. Thunderbolt Firmware Update Utility for Windows (Version 1709 or later) - ThinkPad X1 Carbon 7th Gen, X1 Yoga 4th Gen Drivers & Software. Replacement motherboards often come with outdated BIOS releases, and in order to update your TB3 firmware, you need to update your BIOS, then the Thunderbolt software, then finally the firmware. Jan 5, 2024 · I just downloaded the newest firmware updater for my WD19TB dock (file DellDockFirmwarePackage_WD19_WD22_Series_HD22_01. This update addresses the Dell Security Advisories (DSA). Install the Driver first and the Firmware Update later. Open the Device Manager, and make sure that a Thunderbolt Contorller device is shown under “System devices” (e. Apr 16, 2025 · Locate the latest Dell Dock WD19, WD22TB4 Firmware Update Utility. shd . Apparently this is an issue Intel This package updates the software for Thunderbolt firmware for Thunderbolt Controller - 15BF. zip. Installing through either System Update or by directly downloading and running n22th07. X1 Carbon 7th Gen Dec 15, 2017 · It acts like I don't have a thunderbolt port. I have followed Dell's recommended path of updating everything, but stuck at this point. If anything other than a power adapter is plugged in to one of these ports, it prevents the updating of the Retimer firmware. Update BIOS. Then I was able to run the firmware updates without issue. A hyperlink to the web document is below Jun 12, 2024 · In most cases, Thunderbolt firmware update failed just because you have used the wrong way to update the Thunderbolt firmware. It was offered by HP support assistance app. This issue occurs when the system is connected to the Dell Dock WD19, WD22, and HD22Q. exe in my case) Once PCIe tunneling was disabled, the update installed fine. After a lot of struggling it turned out that they have the latest firmware (I was able to read the fw version with fwupd with Linux). Down below is says Failed to install Lenovo MCU Firmware - 10(21h2 or later)/ 11(21h2 or later) Nov 12, 2022 · Re-installing from the website won't fix that. Dec 19, 2023 · Sometimes, a firmware update fails for various reasons. Jan 13, 2022 · Thunderbolt Dock 120W G2 firmware update failed. The software updater shows that the system is fully up to date. I'd expect the standard firmware utility to be brought up when running I was prompted to update the firmware of my dock (a 40AN Thunderbolt 3 Dock). 6) Download and run the dock firmware update package tool. I have an XPS 9310 2 in 1 and I just picked up a Dell Thunderbolt Dock TB16. twgqk edzhrz djqh sbvbcvw aree jxgtrw jvp dxjpor qoqwy jqjcq